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Emergency medicine is not defined by location but may be practiced in a variety of settings including, but not limited to, hospital-based and freestanding emergency departments (EDs), urgent care clinics, observation medicine units, emergency medical response vehicles, at disaster sites, or via telehealth.

Emergency medicine encompasses planning, oversight, and medical direction for community emergency medical response, medical control, and disaster preparedness. Emergency medicine professionals provide valuable clinical, administrative, and leadership services to the emergency department and other sectors of the health care delivery system.

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ONLINE PRIVACY POLICY AGREEMENT January 1, 2022 Williamson Memorial Hospital values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Williamson Memorial Hospital, Inc of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Williamson Memorial Hospital, Inc decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Williamson Memorial Hospital, Inc, and it governs any and all data collection and usage by us. Through the use of www.WilliamsonMemorial.net, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Williamson Memorial Hospital, Inc does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;

2. Why we collect personally identifiable information and the legal basis for such collection;

3. How we use the collected information and with whom it may be shared;

4. What choices are available to you regarding the use of your data; and

5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. In addition, Williamson Memorial Hospital may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Why We Collect Information and For How Long

We are collecting your data for several reasons: · To better understand your needs and provide you with the services you have requested; · To fulfill our legitimate interest in improving our services and products; · To send you promotional emails containing information we think you may like when we have your consent to do so; · To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so; · To customize our website according to your online behavior and personal preferences. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Williamson Memorial Hospital does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. Williamson Memorial Hospital may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.WilliamsonMemorial.net.  Williamson Memorial Hospital may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Williamson Memorial Hospital uses various third-party social media features including but not limited to Facebook, LinkedIn, YouTube and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Williamson Memorial Hospital’s control.

Disclosure of Information

Williamson Memorial Hospital may not use or disclose the information provided by you except under the following circumstances: · as necessary to provide services or products you have ordered; · in other ways described in this Policy or to which you have otherwise consented; · in the aggregate with other information in such a way so that your identity cannot reasonably be determined; · as required by law, or in response to a subpoena or search warrant; · to outside auditors who have agreed to keep the information confidential; · as necessary to enforce the Terms of Service; · as necessary to maintain, safeguard and preserve all the rights and property of Williamson Memorial Hospital.

Non-Marketing Purposes

Williamson Memorial Hospital greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Williamson Memorial Hospital products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

Williamson Memorial Hospital website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to [email protected]. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Williamson Memorial Hospital will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. Williamson Memorial Hospital does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Williamson Memorial Hospital operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as a Data Subject. These rights are as follows: · The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy. · The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to [email protected]. · The right to rectification: this means that if you believe some of the date, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request. · The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email to [email protected]. · The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to [email protected]. · The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at [email protected]. · The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to [email protected]. In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at www.WilliamsonMemorial.net 

Security

Williamson Memorial Hospital, Inc takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address. Email: [email protected] Telephone Number: 3042352500 Mailing Address: Williamson Memorial Hospital 859 Alderson St. Williamson, WV 25661. The data controller responsible for your personal information for the purposes of GDPR compliance is: Jason Ramey [email protected]

Williamson Memorial is committed to treating all patients regardless of their ability to pay and providing financial assistance to persons who have healthcare needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay for their medical care based on their individual financial situation under our hospital’s Financial Assistance Program. No patient will be denied financial assistance due to his or her race, religion, national origin or any other basis prohibited by law.

Financial relief may be available to patients who receive non-elective care, do not qualify for state or federal assistance, and are unable to pay a substantial portion of their balance, either directly or through a third-party payer source.

We offer a Charity Care Discount under our Financial Assistance Program to patients who qualify under our policy, based on multiples of the U.S. Federal Poverty Guidelines, which will be evaluated using certain financial criteria and supporting documentation to verify income provided by the patient. A patient may apply for the Charity Care Discount by filling out our Financial Assistance Program (“FAP”) Application and returning it to the hospital, along with any required documentation, at the time of service or any time after care is provided during the patient’s billing cycle.

Patients who do not qualify for our Charity Care Discount may still be eligible for financial relief under the hospital’s Financial Assistance Program. Patients without insurance or any other third-party payer source, who are not eligible for government assistance or our hospital’s Charity Care Discount, will receive a discount from the hospital’s billed charges, referred to as the “Uninsured Discount.” Additionally, a patient may also be eligible for a “Catastrophic Care Discount,” in the event the patient’s account exceeds a certain percentage of the patient’s gross annual income.

We also provide eligibility screening services that can help identify the availability of resources to cover medical services, such as Medicaid.

Please contact Williamson Memorial’s Financial Counselor at (304) 235-2500 for more information on the discounts and qualification requirements offered under the hospital’s Financial Assistance Program or to learn about any other payment plans that may be available to you at the hospital.

Contact Billing

Billing and Insurance

When you receive a bill from Williamson Memorial, it covers services you received at one of our healthcare facilities. As a courtesy to our patients, we will bill your insurance company, Medicare or Medicaid on your behalf. We will do everything possible to obtain payment and expedite your claim.

You also may receive separate bills from your personal physician, surgeon, pathologist, radiologist or other healthcare professional. Questions about any of these bills should be directed to the number printed on the statement you receive.

If you have insurance:

We accept most major health insurance plans and managed care programs.

Several factors can affect the amount a patient owes the hospital. Some health insurance plans may have special requirements for certain tests or procedures. Additionally, some physicians may not participate in your healthcare plan and their services may not be covered. If you fail to meet your health insurance plan requirements, you may be financially responsible for all or part of the services you receive at the hospital. Be sure you review your benefits plan to understand all of the plan requirements affecting your financial responsibility.

If you don’t have insurance:

No one will be denied necessary medical care due to lack of insurance or inability to pay. However, you may be asked to pay a deposit when you’re admitted or when you register for an outpatient procedure.

Payment Policy

Payment in full is required at the time of service from all patients who owe co-pays, coinsurance, have not met their deductible, or do not have insurance coverage. Balances after insurance payment are due upon receipt.

Even if we bill your health insurance, payment is the ultimate responsibility of the patient. You will be financially responsible for payment of your hospital bill. To assist you with your financial responsibility, we offer discounts, payment plans or charity care, for patients that qualify. For more information, contact our Patient Access Department at 304-235-2500.

Phone: (855) 981-2500
Email: [email protected]

Know Your Rights and Responsibilities.

Ver esta información en español

Williamson Memorial strives to provide comprehensive, quality healthcare in a spirit of personal caring, safety and concern. We believe that you are entitled to specific rights and you may have the responsibility to make decisions regarding your healthcare.

You have the right to considerate and respectful care.

You have the right to obtain from your physician complete, current information concerning your diagnosis and prognosis in terms that you can reasonably understand.  When it’s not medical advisable to give such information to you, it should be made available to an appropriate person on your behalf.  You have the right to know the name of the physician responsible for coordinating your care.

You have the right to receive from your physician information necessary to give informed consent before any procedure and/or treatment is started. Except in emergencies, this information should include but not limited to the procedure and/or treatment, the risks involved and the predicted length of incapacitation. Where medically significant alternative measures for care or treatment exist, or when you request information about medical alternatives, you have the right to such information. You also have the right to know the name of the person responsible for these procedures.

You have the right to refuse treatment to the extent permitted by law and to be informed to the medical consequences of your actions. 

You have the right to every consideration of your privacy concerning your medical care. Case consultations, examinations and treatments are confidential and should be conducted discreetly. Those not directly involved in your care must have your permission to be present.

You have the right to expect that all communications and records pertaining to your care will be treated confidentially.

You have the right to expect that, within its capacity, Williamson Memorial must make a reasonable response to your request for services.  The hospital must provide evaluation, service and referral as indicated by the urgency of your case. When medically permissible, you may be transferred to another facility only after that hospital has received complete information and an explanation about the need for, and alternatives to, the transfer. The institution to which you are being transferred must first have accepted the transfer.

You have the right to obtain information about any relationship of your hospital to other health care institutions insofar as your care is concerned.  You have the right to obtain information about the existence of professional relationships among individuals, by name, who are treating you.

You have the right to be advised if the hospital proposes to engage in or perform human experimentation affecting care or treatment. You have the right to refuse to participate in such research projects. 

You have the right to expect reasonable continuity of care. You have the right to know in advance what appointment times physicians are available and where.  You have the right to expect that the hospital will provide a way for your physician or a representative of your physician to inform you about continuing health care requirement discharged from the hospital.

You have the right to examine and receive an explanation of your bills regardless of the source of payment.

You have the right to know what hospital rules and regulations apply to your conduct as a patient.

You have the right to expect that the hospital staff will reasonable respond to your need for comfort and pain relief.

You have the right to receive impartial access to treatment.  Treatment will be provided to our patients without respect to sex, cultural or economic background.

You have the right to have your cultural and personal values, beliefs and preferences respected.

You have the right to have visitors chosen by you.

You have the right to access information contained in your medical record within a reasonable time frame, including access to disclosures of protected health information in accordance with law and regulations.

You have the right to be advised of the hospital grievance process, should you wish to communicate a concern regarding the quality of care you receive or if you feel your determined discharge date is premature.

You have the right to be informed by your physician or his or her delegate of the continuing healthcare requirements following your discharge from the hospital.

You have the right to receive a response to any reasonable request for service.

You have the right to be informed that a multidisciplinary group of healthcare professionals provide patient and family education programs.

You have the right to have all of your patient’s rights apply to the person who may have legal responsibility to make decisions regarding medical care on your behalf.

You have the right to have a family member of our choice and your own physician notified of your admission to the hospital.

You have the right to voice a complaint and recommend changes freely without fear of being subjected to coercion, discrimination, reprisal or unreasonable interruption of care. If you have a problem or complaint, you may share it with your doctors, nurse, or nurse manager.

You and your family and/or support network also have the right to voice a complaint with the following organizations:

Williamson Memorial- Nursing Supervisor: (304) 235- 2500 Ext 4401 (call for immediate assistance)

Williamson Memorial-  Administration: (304) 235- 2500 Ext 4430

Online- [email protected]

Safety/Compliance Helpline: 1- (800) 928-0084

Online- report.complyline.com

You may file a written complaint or grievance with the hospital:

Williamson Memorial Hospital – Attention Patient Advocate
859 Alderson Street
Williamson, WV 25661

You always have the right to file your complaint with the West Virginia Office of Health Facilities Licensure and Certification at: (304) 558-0050

Attention: Medicare/Hospital Program- Complaint
Office of Health Facility Licensure & Certification
408 Leon Sullivan Way
Charleston, WV 25301-1713

At Williamson Memorial, our goal is to improve the quality of our patients’ care by providing information to patients and families so they can make informed choices and their wishes respected.

Advance Directives or “Living Wills” are legal documents outlining a patient’s general wishes for medical care. These are completed in advance" of becoming too sick to make decisions for yourself. Advance directives are recommended for everyone age 18 and older (including mature and emancipated minors).

Williamson Memorial honors each patient’s right to make health care decisions about end-of-life care, including but not limited to withholding resuscitative services and forgoing or withdrawing life-sustaining ventilator treatment.

Please select the link below for forms and/or additional information.

STATE OF WEST VIRGINIA (wvendoflife.org)

You may contact Williamson Memorial, Case Management department at (304) 235-2500 for assistance or further questions.

Visiting Guidelines

Whether you’re preparing for a hospital stay, or visiting a patient receiving care or to visit staff providing care, knowing where to go and what to bring will help make your visit to Williamson Memorial less stressful. We wish to provide you with helpful information you may need to plan your visit.

Emergency Department

● Two visitors will be allowed with each patient.
● During emergent situations/activities all visitors will remain in the waiting room.
● In special circumstances the nursing staff can modify practice to meet the needs of the patient and family.
● Patient/family will be asked to identify one contact person who will receive all information. This contact person will relay information to the rest of the family or support system.
● Visitors are to wait in the treatment room or waiting room only. Visitors are not allowed to wait in the hallways.

General Medical Floor

Open visiting hours are from 8 a.m. to 8 p.m.

● Visiting may be restricted by request of the healthcare team, should visitation interfere
with the patient's progress.
● 2 visitors per patient will be allowed at one time, when a roommate is present. Special
arrangements may be possible relocating to single rooms or using waiting rooms for
large gatherings.
● Children under the age of 16 must be accompanied by an adult and stay with the adult when
visiting a patient.
● In order to assure patient privacy and the prompt delivery of care, visitors may be asked
to wait in the waiting room.
● Large families are encouraged to designate one or two contact person(s). This person
would then receive all status updates.
● Pediatric patients under the age of 18 must have one parent/guardian remain with them
around the clock.
● Any visitor staying overnight will sleep in the family lounge, on rollaway or recliner in the
patient room. At no time is the visitor to sleep in the second bed if one is in the room.
Visiting hours from 8 p.m. to 8 a.m. are only allowed when a special circumstance has occurred
and can be approved by the nurse providing care to the patient. Examples include but not
limited to:
● Critical and end of life changes in patient's condition
● Special needs of patients including safety considerations and developmental needs.
● Appointments for family to meet with the physician providing care
● Infectious diseases can delay a patient's recovery. Active surveillance by the nursing staff is required to ensure visitors are free from obvious signs of contagion such as cough, cold, or open wounds.

Exceptions to Listed Policy:

● We reserve the right to temporarily amend visiting hours and guidelines due to community threat or illness.
● Visitors may be restricted by expressed request of the patient or by the physician, nursing supervisor or nurse in charge of the unit when visiting may interfere with patient care or unit activities.
● Physician order
● Visitation may be restricted in instances of outbreaks such as influenza or Covid-19. This will be at the discretion of the Infection Control Committee/Committee Chair or by order of the Bureau of Public Health.
● Visitors with obvious respiratory illness or other communicable disease will be asked not to visit until symptoms subside.
● Visitation policy will be modified if family/visitors are exhibiting signs/symptoms of communicable disease or have known exposure.

FOR THE SAFETY AND CONSIDERATION OF ALL PATIENTS AND OUR TEAM MEMBERS,
VISITORS ARE TO ADHERE TO THE FOLLOWING GUIDELINES:
1. Visitors may be subject to screening for symptoms of acute respiratory illness before
entering the hospital.
○ Visitors should not come to the hospital if they have a cold, sore throat, fever,
cough or other transmissible illness.
○ All visitors are required to self-screen for COVID-19 upon entry to the hospital
2. Visitors are expected to follow verbal and/or posted instructions; for example, “No
Visitors” and/or “Isolation” signs.
3. Patients under “Isolation/Precautions” may have visitation arranged. The clinician,
patient and support person (visitor) will work collaboratively to determine a schedule.
Two visitors per day will be permitted. Extension of visitation and special consideration
beyond this will be on a case-by-case basis. Nursing will assist with training on required
personal protective equipment (PPE) prior to the visitor entering the patient’s room.
Visitors must wear PPE during the entire visit and stay in the patient’s room or they may
be asked to leave.
○ Visitors of patients under “Isolation/Precautions” will be screened when entering
the building and are not to go to other areas of the hospital including cafeteria,
gift shop, or other patient rooms. They should limit contact with other in the
elevators and lobby areas.
○ Visitors for Isolation patients should be 16 years of age or older to allow proper fit of PPE.
4. If a patient is requesting a visitor/family to stay overnight, efforts will be made to place the patient in a private room if available.
5. Ask visitors to leave the patient’s room during physician and/or provider examination unless the patient has requested the visitor to remain.
○ Visitors are to utilize waiting rooms or waiting areas when patients are in the operating room, testing areas, or receiving treatment.
6. To ensure a quiet environment, instruct to use cellular phones at a minimum and keep the “ringing” volume set to low or vibrate.
7. Direct visitors to use designated public bathrooms outside of the patient’s room.
8. Williamson Memorial does not allow firearms, alcohol, or illegal drugs on the premises. Security can only take possession for safe keeping of those items belonging to patients. Contact security if such items are suspected or found in the possession of a visitor.
○ The hospital and its owned property does reserve the right to search bags, boxes and other containers if the staff believes there is a reasonable suspicion of an item that may cause harm to the patient, staff or facilities.
9. Smoking/vaping is not permitted inside the hospital. Designated off campus smoking areas are available.

Any issues or concerns with visitors shall be referred to the unit director or nurse supervisor.

We will:

● Inform patients and/or their support person* of the right to receive or refuse visitors;
● Not restrict or limit visiting privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, or disability;
● Limit number of visitors to two per patient at a time. Length and frequency of visitation depends on the condition of the patient and the level of treatment required.

Visitors agree to:

● Be respectful to staff, patients, other visitors and facility property
● Adhere to hospital policies and procedures which includes but is not limited to:
○ No running, horse play, yelling, cursing
○ No video or photography without expressed permission
○ No weapons or other contraband (see #12 above)

After hours visitation:

Visitors are to obtain an identification sticker from security after hours (8PM to 8AM) located in the emergency room.

When a visitor presents after hours, security will do the following:

1. Explain to the visitor that normal visiting hours are from 8AM to 8PM.
2. If the visitor cannot come back or has extenuating circumstances, (i.e. patient in critical condition, out of state, etc.) have the visitor complete the Visitation Book.
3. Security will gather identification from the visitor and place a phone call to the nursing unit where the patient is located.
4. Security will advise the floor of a potential after hours visitor and will ask for nurse approval.
5. If the patient’s nurse approves the afterhours visit, security will gather and review proper identification from the visitor and issue a visitor pass. Visitor passes are good for the day/or the overnight they are issued
6. If the patient’s nurse does not approve the afterhours visit, security will advise the visitor accordingly and suggest that they return during normal visiting hours.
7. At times, a visitor may want to question the decision made not to allow them access to the building. Those incidents should be reported to the nursing supervisor.

The nursing supervisor has final authority on visitation if it is observed that it is not contributing to the welfare and in the best interest of the patient.

*support person is defined as family member, friend or other individual who supports the patient during his or her hospital stay and may exercise the patient’s visitation rights on his or her behalf.

Parking

ADA parking is designated at the emergency department and front entrance. You may call (304) 235- 2500, the main hospital number prior to your visit if you need valet or any assistance entering the hospital.

Visitor parking is located in front of the hospital. Please use the Main Entrance for non-emergency visits during the hours of 8 a.m. to 8 p.m.

For Patients:

For Visitors:

At Williamson Memorial Hospital we are a team of professionals that are committed to the health of our patients, their families and the communities we serve.  We are always interested in providers that want to follow that direction as well.

We have many opportunities available and will be happy to discuss them privately with you. Please feel free to reach out to us at (855) 981-2500 or [email protected] for a confidential discussion.

NOTICE OF PRIVACY PRACTICES

THIS NOTICE EXPLAINS HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND GIVEN OUT. IT ALSO EXPLAINS HOW YOU COULD GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Williamson Memorial Hospital respects your privacy. We understand that your personal health information is very sensitive. We will not give out your information to others unless you tell us to, or unless the law allows or requires us to do so.

We are required by law to keep your protected health information (PHI) private, to give you this Notice, and follow the terms of this Notice. We also have the right to change our practices. If we make changes to this Notice, you will receive the updated Notice upon your next visit. If we change this Notice, we will post the revised notice in the waiting area of our office and on our web site at https://williamsonmemorial.net/.

PHI is any information that includes your personal information, as well as health and billing information. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice. information. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice.

I. USING AND RELEASING PROTECTED HEALTH INFORMATION

A. Without Your Written Permission. We have the right to use and share your health information for the

following reasons:

1. Treatment: Information obtained by a nurse, physician, or other member of our health care team, recorded in your medical record, may be used to help decide your future care. We may also share information to others providing you care. This will help them stay informed about your care.

2. Payment: We request payment from your health insurance plan. Health plans need information from us about your medical care. Information shared with health plans may include your diagnoses, procedures performed, or future recommended care.

3. Health Care Operations: We may use and share PHI for our health care operations, such as quality improvement activities, training programs, accreditation, certification, licensing or credentialing activities. For example, we may use PHI to review our treatment and services and to evaluate the performance of our staff.

4. Required or Permitted by Law: We may share PHI when we are required or permitted to do so by law. For example, we may release PHI to proper authorities if we believe that you are a possible victim of abuse, neglect, or domestic violence. We may also share PHI necessary to stop a serious threat to the health or safety of you or others. Other releases could include: public health activities; requests from state or federal agencies; law enforcement; court order or other lawful process; approved research; workers’ compensation claims; military or national security agencies, coroners, medical examiners, and correctional institutions.

B. Without Your Permission, And You May Object.

1. Fundraising: We may use PHI to contact you in an effort to raise money for our operations. We may also release PHI to a foundation that is related to us so that the foundation may contact you in an effort to raise money for its operations. Any fundraising communications with you will include a description of how you may opt out of receiving any further fundraising communications

2. Family and Other Persons Involved in Your Care. Unless you object, we may share your PHI with a family member, relative, close friend, or any other person you identify is involved in your medical care. We may share information to notify the person of your location general condition or payment related to your care.

3. Disaster Relief Efforts. We may share your protected PHI to a public or private entity authorized by law or its charter to assist in disaster relief efforts for coordinating notification of family members of your location, general condition, or death.

C. Needs Your Written Permission

1. Psychotherapy Notes. We must get your permission to use or release psychotherapy notes, unless the psychotherapy notes are:

(1) By the creator of the psychotherapy notes for treatment purposes,

(2) For our own training programs in which mental health students, trainees or practitioners learn to improve their counseling skills,

(3) To defend ourselves in a legal proceeding initiated by you,

(4) To a health oversight agency for oversight of the creator of the psychotherapy notes,

(5) To a coroner or medical examiner; or

(6) To prevent or lessen a serious and imminent threat to the health or safety of a person or the general public.

2. Minors. We will follow West Virginia State law when using or sharing PHI of minors. Minors who receive health care services related to HIV/AIDS; STDs, mental health treatment, alcohol/drug testing, and treatment or reproductive health may request that another person receive that information on their behalf. If the minor does not give permission in writing to anyone, we will only release that information to the minor.

3. Marketing Communications: Sale of PHI. We must have your written permission before using

or sharing PHI for marketing or the sale of PHI, consistent with the related definitions and exceptions set forth in HIPAA.

Other Uses and Releases. Any requests for information besides those described in this Notice will need your written permission. For example, you will need to sign a permission form before we can send PHI to your life insurance company or to your attorney. You may revoke your permission at any time by providing us with written request.

II. YOUR INDIVIDUAL RIGHTS

A. Right to Inspect and Copy. You may request to see your medical records billing records in order to inspect and/or request copies of the records. All requests to view records must be made in writing. Under limited circumstances, we may deny access to your records. We may charge a fee for the cost of copying and sending records you request.

B. Right to Alternative Communications. You may request in writing to receive PHI by alternative means of communication or at alternative locations.

C. Right to Request Restrictions. You have the right to limit PHI we use or share for treatment, payment, or health care operations. You must request limitations in writing addressed to Vicki Johnson, HIPAA Privacy Officer. We are not required to agree to limitations you request, unless your request is to limit releasing PHI to a health plan for payment or health care operations and that PHI directly relates to a health care item or service that you or another person or entity on your behalf paid in full.

D. Right to Accounting of Releases. You may request in writing an accounting of releases of PHI made by us in the last six years, subject to certain restrictions and limitations.

E. Right to Request Amendment: You have the right to request that we amend your PHI. Your request must be in writing, and it must explain why the information should be amended. We may deny your request under certain circumstances.

F. Right to Obtain Notice. You have the right to obtain a paper copy of this Notice by submitting a request to Vicki Johnson, HIPAA Privacy Officer, at (304)236-5902 ext. 104 at any time

G. Right to Receive Notification of a Breach. We are required to notify you if we discover a breach of your unsecured PHI, according to requirements under federal law.

H. Questions and Complaints. If you have questions about your privacy rights, or are concerned that we have violated your privacy rights, you may contact Vicki Johnson, HIPAA Privacy Officer, at (304) 236-5902 ext. 104. You may also file a written complaint with the Director, Office for Civil Rights of the U.S. Department of Health and Human Services. We will not retaliate against you if you file a complaint with the Director or with our office.

III. EFFECTIVE DATE

A. Effective Date. This Notice is effective on May 1,2021.

Download a copy of the privacy policy here

The original Williamson Memorial Hospital, named after Wallace J. Williamson, founder of the city of Williamson, was established in the heart of Mingo County, West Virginia in 1918. The original hospital was a three story architectural showcase.  A nursing school was established in 1920 alongside.

In 1927, a devastating fire destroyed the hospital.  Miraculously, all 33 patients escaped with their lives. Fourteen of the patients were transferred to hospitals in Huntington while others were taken to their homes.

A new Williamson Memorial Hospital was constructed in March of 1928 at a cost of $175,000.  The new, four-story facility included 72 beds, 32 private patient rooms and seven wards.  The facility featured two operating suites, a maternity ward and a nursery amongst the other services provided by hospital personnel.

Growth was a focus of hospital administrators and necessary with the growing population of the time.  An emergency room, radiology department, cafeteria, laboratories, pharmacy, an Intensive Care Unit and more medical and surgical areas were added.

In 1979, the hospital was sold to Hospital Management Associates (HMA). 8 A new medical center was completed in 1988 8 and the c. 1928 hospital building was repurposed as a medical office and clinic complex, and since 2014, as storage. 

After a failed attempt to sell the hospital to Tug Valley ARH Regional Medical Center of South Williamson, Kentucky in 2012, HMA declared the hospital insolvent.  Another failed attempt to sell to Collaborative Healthcare Solutions of New Jersey in 2018, Mingo Health Partners purchased the hospital and began the revival process.

Unfortunately, in early 2020, the global COVID-19 pandemic sent devastating effects throughout the region.  Due to financial constraints brought about by the pandemic, the hospital was forced to close its doors in April of 2020.

Shortly after its closure, Dr. Donovan “Dino” Beckett, who trained at the hospital as a medical student and worked at the facility for more than 15 years, purchased the hospital’s assets with the goal of reopening the hospital. 

Today, Williamson Memorial Hospital is a regional hub for high-quality healthcare and wellness.  We continue to work hard to improve the health and wellness in our community.

At Williamson Memorial Hospital, we are committed to providing you and your family with a positive experience in all areas of our operation. This section of our website includes many resources that will help you, and us, provide you with that positive experience.

Phone: (855) 981-2500 

Email: [email protected]

Williamson Memorial Hospital is a regional hub for high-quality healthcare and wellness.  

Our service area is wide and encompasses southern West Virginia, eastern Kentucky, and northern Virginia.  We provide healthcare services to individuals across many specialties and disciplines.  We provide both in-patient and out-patient services.  Our emergency department is fully equipped and responsive to the needs of our communities.

Our team of providers is experienced, respected, and reliable. We care for you and your entire family through a comprehensive approach to care.  Our professional team is dedicated to the support of our healthcare functions and operations.

We are a vested partner in the communities we serve.  We look forward to the many opportunities to invest our time and resources to better our region.